Aviso de privacidad

We (also referred to as "We", "Us", or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the https://rayofondivo.com website (the Rayo Fondivo).
The following principles will be upheld:

We want you to make informed decisions about how your Personal Data is used and processed. We use various methods and procedures to provide clear, relevant information. If we believe you need specific details, we will provide them at the appropriate time. We will also be happy to answer any questions about our data practices, account controls, or any applicable service limitations.

1. ¿El alcance?

This policy explains the types of Personal Data that Rayo Fondivo collects about individuals and how such data is processed, shared with third parties, stored, and protected.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information we hold or can access.
In this Policy, "processing" means any activity involving the collection or use of Personal Data. This includes organizing, managing, structuring, and storing Personal Data.
Our services are intended for a general audience and are not designed for individuals under 18 years of age. We do not knowingly request or collect information from individuals under 18, nor do we knowingly allow them to use our services. If we discover that we have collected information about a minor, we will delete it as soon as reasonably possible.

2. What personal data do we retain about you?

When you access our service or service channels, or visit our website, we collect Personal Data. In some cases, we may ask you to provide it to us. In others, we collect Personal Data by analyzing how you use our Services or service channels, or when external partners share your information with us.

3. You are not required to provide personal data to the company, and there are no consequences if you choose not to do so.

However, you are not required to provide us with any personal data. In some circumstances, choosing not to provide certain personal data may limit our ability to provide the services or prevent users from accessing the website.

4. What types of personal data may we collect? When you visit our website, we may collect the following personal data:

This includes information about your online activity records and traffic data (including your IP address, access date, and access time), the language you use, software error logs, browser type, and information about the device you use to access the service. The information we collect is not considered personal data and cannot be used to identify you.
Personal data we receive from you: any personal data you choose to provide when you connect, through us, to a third-party online trading platform.
Personal data you provide directly to third-party platforms to facilitate trading: this information includes your full name, address, telephone number, and email address.

5. Transparency and purposes of processing your personal data

Alcance, Transparencia

6. Disclosure of personal data to third parties

The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address data services, and user experience analytics.
You may also ask us to provide certain Personal Data about you to third-party trading platforms. In these circumstances, we will provide those platforms with the Personal Data you have provided to us. Their use of your Personal Data will be subject to their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with affiliates or business partners. This may provide the Company with resources that help enhance and improve the products and services offered to clients.
Where necessary to safeguard the rights or assets of third parties, the Company may apply appropriate account controls, security practices, and transparent data processing procedures.
We may also share Personal Data about you with potential investors, buyers, or lenders of the Company or another group company when a relevant transaction is under consideration. This may include the transfer or sale of assets belonging to the Company or another group company, or form part of any merger, restructuring, consolidation, or insolvency affecting the Company or another group company.

7. Cookies and third-party services

Third-party services may be used, such as companies that provide advertising on our website or analytics services. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device whenever you visit or access the website. Cookies collect information about your preferences and browsing habits to improve your user experience, remember your choices, and tailor products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporarily downloaded to your device and remain there for a short period until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the Website recognize you as a returning user and make it easier for you to revisit and use the website.

Categorías de cookies:

We may use them for the intended purpose:

AVISO SOBRE SEGUIMIENTO EN LÍNEA
Actualmente, este servicio no responde a las señales Do Not Track.

8. La conservación de sus datos personales

The Company will retain your Personal Data for as long as necessary to fulfill the purposes for which it is processed, as described in this Policy, or for a longer period when necessary to support account controls, security practices, and service standards.
We will share your information with third-party trading platforms for 12 months. If you provide your consent, we will continue sharing your data for another 12 months.
We periodically review the Personal Data we retain to ensure it remains necessary.

9. Transferencias de datos personales a un tercer país u organización internacional

10. Seguridad de los datos personales

We adopt appropriate organizational and technical safeguards to protect Personal Data. These measures are designed to reduce the risk of accidental or unlawful destruction, loss, alteration, or unauthorized access.
However, we cannot guarantee or ensure that your Personal Data will remain secure or error-free at all times. We cannot be held liable for intangible, incidental, or consequential losses arising from the use or disclosure of Personal Data, including disclosure caused by transmission errors, unauthorized access by third parties, or circumstances beyond our reasonable control.
In certain circumstances beyond our control, we may need to share Personal Data relating to you with third parties, such as service providers or public authorities. When this occurs, we cannot control the security measures applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of Personal Data that you transmit to us online.

11. Enlaces a sitios web administrados por terceros

Nuestro sitio web puede incluir enlaces a sitios web y aplicaciones de terceros. Estos sitios y aplicaciones operan de forma independiente y no están bajo el control de la Compañía. No somos responsables de la forma en que recopilan o tratan los Datos Personales, y esta Política no se aplica a ninguna actividad realizada a través de ellos.
Antes de acceder a cualquier sitio web o aplicación de terceros, o de utilizarlos, le recomendamos revisar sus políticas y prácticas de privacidad. También le sugerimos considerarlas detenidamente antes de proporcionar cualquier Dato Personal.

12. Changes to this Policy

When visiting third-party websites or applications, we recommend reading their privacy policies before deciding whether to access or use their services. We also suggest carefully considering your decision before providing them with any Personal Data.

13. Your rights regarding your personal information

You have the right to ask us to confirm whether Personal Data concerning you is being collected, to correct any inaccuracies, and to delete Personal Data we no longer need. You may also ask us to restrict certain types of processing of your personal information.
If you reside in the EEA, please consult this page:
These rights apply to the information you provide to us and to other Personal Data concerning you. You may exercise your rights by sending an email to the address provided below.
Right of access
You may ask the Company to confirm whether your Personal Data is being processed. If it is, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The information will be provided electronically if you request it in that format.
Your right of access to Personal Data must not adversely affect the rights and freedoms of others. If a request could prejudice another person’s rights or freedoms, the Company may refuse to comply with it or limit the information provided.
Right to rectification
You may ask the Company to correct inaccurate Personal Data. You may also ask us to complete incomplete Personal Data concerning you, taking into account the purpose for which it is processed.
Right to erasure
You may request erasure where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) You withdraw your consent and there is no other legal basis for the processing; (c) You object, on grounds relating to your circumstances, to the processing of Personal Data based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with an applicable legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation requiring processing under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Restriction of processing
If you are concerned about the accuracy of your Personal Data, you may ask the Company to restrict its processing while the information is verified.
When you request restriction of processing, the Personal Data may generally only be stored, unless you give consent, or where it is necessary to establish, exercise, or defend legal claims, protect another person’s rights, or address an important matter of public interest within the European Union or a Member State.
Right to data portability
Where processing is automated and based on your consent or on a contract with you, you may request the Personal Data you have provided to the Company in a structured, commonly used, machine-readable format.
You may also request that your Personal Data be transmitted directly from the Company to another controller where technically feasible. Exercising your right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of any other person.
Right to object
You may object at any time, on grounds relating to your circumstances, to the use of Personal Data concerning you where processing is based on legitimate interests pursued by the Company or by a third party. This includes profiling based on those interests. We may continue processing where compelling legitimate grounds override your rights, freedoms, and interests, or where processing is necessary to establish, exercise, or defend legal claims.
For direct marketing, You may object at any time to the processing of Personal Data concerning you, including related profiling.
Right to withdraw consent
You may withdraw your consent at any time for Us to process Personal Data about you. This will not affect the validity of processing carried out on the basis of your consent before its withdrawal.
You may submit a complaint directly to Us using the contact details provided below.
Our aim is to handle privacy matters clearly and fairly, explain how your Personal Data has been used, and provide an appropriate response to the issues raised about its processing.
In certain circumstances, European Union or Member State laws may limit the rights relating to your Personal Data described in this section 13.
We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two additional months where necessary, depending on the complexity and number of requests. Within one month of receiving your request, we will notify you of any extension and explain the reasons.
Unless otherwise provided in section 13, information requested under your rights in section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, especially where requests are repeated, we may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action. We may also refuse to act on the request.
If the Company has reasonable doubts about the identity of the person making a request, it may request the additional information necessary to confirm that person’s identity.